VoIP for Business

Business VoIP services is commercial-class versions of residential VoIP services that provide small and medium-sized businesses with advanced features and functionality such as private branch exchange (PBX) capabilities, conference calling, desk-to-desk calling, music on hold and automated attendants.
While residential VoIP plans typically feature a flat-rate pricing structure and allow for only one call at a time, most business VoIP and enterprise VoIP providers offer tiered usage plans and support multiple simultaneous calls.

Call Center Software

Call center CRM software, also called call center CRM (customer relationship management), are software solutions that help call center agents access the right information and knowledge about a customer's history to improve the overall customer experience. Call center CRM is typically desktop software that integrates with existing telephony and back-office applications.
One major benefit to using call center CRM software is that it enables call center agents to access information and knowledge in real-time to deliver the correct information to customers during telephone and online support calls.

SMS as Value Added Service

ACS is leading provider of SMS Services and mobile solutions, we provide high quality routes to most operators across the globe, with our Robust SMS platform and our direct connections to more than 100 operators and carriers you can make sure your SMS is always delivered at competitive price.

We are specialized in mission critical traffic, A2P and high volumes clients.

Hosted PBX

Hosted PBX generally provides the same features and services as a traditional private branch exchange system, but hosted PBX eliminates the need for building and managing an in-house PBX system. The service provider, typically a telecommunications provider, Internet/cloud service provider builds and hosts the PBX system on its premises. The hosted PBX is connected with customer/client telephone systems through IP-based networks and/or the Internet. Once a call is received, the hosted PBX routes that call to the corresponding client. Similarly, the client/customer connects to the hosted PBX using IP-based phones in order to make a call.

IPRN

IPRN (International Premium Rate Numbers) are kind of special telephone numbers, generally used for business purposes to access a number of customizable and programmable application services. These services may include live chat, directory enquiries, technical support; and audio and text alerts for news, sports, weather forecast, mobile ringtones, videos, games, and horoscopes.The charges for these numbers are usually higher than that of the ordinary numbers

Online Faxing

Internet fax software replaces one end or both ends of a conventional fax transmission. Software can help users to send digital copies of a document from a computer or mobile device to a fax machine, where they may print out on paper. Alternately, users can send already scanned and digitized documents in digital form, or they can use some forms of Internet fax software to digitize a fax before sending it.
Internet faxing helps with some security issues involved in handling physical documents at their destinations. It also helps because since the messages are sent over the Internet instead of telephone lines, senders don’t have to pay the higher fees associated with traditional faxes.

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We will love to answer any of your query regarding our self. Please contact us with your question and we will get back to you soon.

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American CallShop Corporation is a leading integrated Voice over IP Solution provider and widely spreading its business over the Globe. It is dedicated to provide customer management services and A-Z quality voice termination. So you can call anytime anywhere.

Our call, anytime, anywhere!

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Email Communication
American Callshop Corporation is requesting to verify your communication with us. Earlier we have faced some DOMAIN CLONING issues where fraud people were using our same domain for email communication. Unfortunately some third party tools have been used for this purpose. We verified that tool can be used to send email but sender cannot receive reply. We published in social media regarding this for awareness. We are requesting to verify your communication where best way can be used as Phone verification before interconnection.
 
Domain Modification
Not only us but also found in different publication that Fraud people are using big company’s domain to cheat people. They just edit some letter and pretend to be the same company. Fraud people tried to cheat people with domain americancallshops.com just putting extra S and also found removing R like ameicancallshop.com. So please verify where you are exactly communicating. Skype Communication: Many history found that people are pretending big company representative just creating one Skype Address same like original one. So never share your important materials through Skype. The VoIP world is a small place. Few bad people are making this wonderful society nasty. So let’s keep clean our own society. Please hold your communication if you find anything fishy. American Callshop Corporation always welcome to answer your call and ready to help in any issues.

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